Privacy Policy
Privacy Policy
At RSG International Embroidery, accessible from our storefront, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by RSG International Embroidery and how we use it.
1. Information We Collect
When you register, place an order, or request a custom embroidery quotation, we collect personal information including your full name, shipping and billing address, email address, phone number, custom logo artwork files, and payment details.
2. How We Use Your Information
- To process and fulfill your orders, including custom embroidery digitizing and stitching.
- To provide real-time order tracking notifications and customer support.
- To securely process payments through authorized gateway providers (Razorpay).
- To enhance and optimize website experience and performance.
3. Payment & Data Security
We do not store complete credit card or debit card numbers on our servers. All online transactions are processed securely through SSL-encrypted Razorpay payment gateways complying with PCI-DSS standards.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We share data solely with trusted logistics and shipping partners (e.g. BlueDart, Delhivery, DTDC) to deliver your purchases.
5. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@rsgie.com.